Privacy Policy
Last updated: November 2, 2026
This policy explains how SmartTech Inc., DBA Fashtronix Hub ("SmartTech", "we", "us"), collects and uses personal information when you use buybeststores.uk. We are the controller of the personal information described here. Our contact details are at the end of this page.
What we collect
- Email list and stock alerts. If you subscribe to updates or ask for a stock alert, we collect your email address, the product or interest you chose, the page you signed up on, and your consent.
- Contact form and emails. If you use the contact form or email or call us, we collect your name, email address, the subject and message, and anything else you choose to tell us, such as order, repair or device-valuation details.
- Device valuations and repairs. If you ask about selling or repairing a phone or tablet, we may ask for the device model, condition, IMEI or proof of ownership, and photographs. Device photographs can contain personal information, so please check images before you send them.
- Technical information. Our web host and security tools may record basic technical data such as IP address, browser type, device type and the pages requested, for security and to keep the site working. We do not run advertising or analytics trackers of our own on this site.
How and why we use it (UK GDPR lawful bases)
- To send the emails and stock alerts you asked for: your consent. You can withdraw consent at any time using the unsubscribe link or by emailing us.
- To answer your enquiry, assess a repair or valuation, or handle a return: to take steps at your request before a contract, or to perform a contract with you.
- To keep the site secure, prevent misuse and understand how it is used in aggregate: our legitimate interests.
- To meet legal, tax or consumer-law obligations: legal obligation.
Marketing consent is separate from service messages about a valuation, repair or order, which we send when needed to provide that service.
Cookies and affiliate links
Many links on this site are affiliate links, mainly through the Awin network. When you click one, the network or the retailer you visit may set a cookie or similar identifier on their own site so they can credit us with the referral, at no extra cost to you. We do not control those cookies. See our Cookie Policy and Affiliate Disclosure.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the site and forms (for example our website host, the form and email-list services that receive your sign-ups and messages) and when the law requires it. Links to retailers, partner sites and sister sites lead to websites we do not control, and their own privacy policies apply once you leave this site.
International transfers
SmartTech has contacts in both the UK and the USA, and some of our service providers may process data outside the UK. Where personal information is transferred outside the UK, we rely on appropriate safeguards required by UK data protection law.
How long we keep it
We keep personal information only for as long as needed for the purpose it was collected: email-list details until you unsubscribe or ask us to delete them; enquiry, repair and valuation records for as long as needed to deal with your request and any follow-up, warranty or legal claim; and records we must keep by law for the period the law requires.
Your rights under UK GDPR
You have the right to be informed about how we use your data, and to access, correct or delete it, restrict or object to our use of it, receive a portable copy of data you gave us, and withdraw consent at any time. To use any of these rights, email us. We will reply within one month. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.
Your rights if you live in California (CCPA/CPRA)
California residents can ask us what personal information we hold, ask us to correct or delete it, and ask us not to sell or share it. We do not sell your personal information. We will not treat you differently for using these rights. Email us to make a request.
Visitors from the EU and EEA
If you are in the EU or EEA, the same rights apply to you under the GDPR as described above, and you may also complain to your local data protection authority.
Children
This site is not aimed at children under 13 and we do not knowingly collect their personal information. If you think a child has given us their details, please email us and we will delete them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
How to contact SmartTech
SmartTech Inc., DBA Fashtronix Hub, Regus House, Malthouse Avenue, Pontprennau, Cardiff, United Kingdom. Email [email protected]. Call 0786 225 3535 in the UK or +1 313-729-1534 in the USA. Opening hours are daily from 9:00 AM to 7:00 PM.
Related information
Review delivery, warranty, returns, cookies, terms of use and affiliate disclosure information before using the relevant service.