Sell Your Phone or Tablet

The SmartTech device valuation experience allows customers to submit a phone or tablet for review without relying on an automatic quote that ignores real condition. Customers provide the device model, storage, network status, battery information, functional condition and clear photographs. The SmartTech purchasing team reviews the submission and may request proof of ownership, IMEI information or additional images. Any initial range is provisional. A final purchase offer is confirmed only after ownership checks, activation-lock removal and physical inspection.

How the service works

1. Identify the exact device, storage, colour and connectivity.
2. Describe screen, housing, battery and functional condition honestly.
3. Attach clear photographs of the front, back, edges and visible damage.
4. Confirm ownership, finance status and activation-lock removal.
5. Receive a provisional assessment from the purchasing team.
6. Send or deliver the device using the agreed method.
7. Review and accept the final offer before payment is released.

Device security and preparation

Before transferring a device, back up important information, sign out of cloud accounts, remove activation locks, remove SIM and memory cards and complete a secure factory reset. Never send passwords, payment-card data or unrelated identity documents by ordinary email. Devices reported lost, stolen, blocked or subject to unresolved finance cannot be purchased. If the final inspection differs materially from the submitted description, SmartTech may issue a revised offer for explicit acceptance or arrange return under the applicable terms.

Frequently asked questions

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